Privacy Policy

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Date of birth and gender
• Passport or ID details (for permits and bookings)
• Billing address and payment information
• Travel preferences and special requirements
• Emergency contact information

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Location data (with your permission)

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms (when you interact with us)
• Payment processors
• Business partners and affiliates

We use the collected information for:

• Service Delivery: Processing bookings, arranging accommodations, and providing tour services
• Communication: Sending booking confirmations, updates, and responding to inquiries
• Permits and Documentation: Obtaining necessary travel permits for restricted areas
• Payment Processing: Completing transactions and sending invoices
• Customer Support: Providing assistance and resolving issues
• Marketing: Sending promotional offers and newsletters (with your consent)
• Improvement: Analyzing usage patterns to enhance our services
• Legal Compliance: Meeting regulatory requirements and legal obligations

We share your information with:

3.1 Service Providers

• Hotels and accommodation providers
• Transportation companies (airlines, ferries, cab services)
• Activity operators (scuba diving, snorkeling, etc.)
• Government authorities (for permits)

3.2 Business Partners

We may share information with trusted partners who assist in operating our business, subject to confidentiality agreements.

3.3 Legal Requirements

We may disclose information when required by law, court order, or government regulations.

3.4 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information (need-to-know basis)
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5.1 Access and Update

You can request access to your personal information and update or correct inaccuracies.

5.2 Opt-Out

You can opt-out of marketing communications by:

• Clicking "unsubscribe" in our emails
• Contacting us directly
• Updating your communication preferences

5.3 Data Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

5.4 Data Portability

You can request a copy of your information in a structured, machine-readable format.

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our website
• Provide personalized content
• Improve our services

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period depends on the type of information and the purpose for which it was collected.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.